Privacy Policy
At Croquembouche Factory, safeguarding your privacy and ensuring the security of your personal data is our highest priority. We are committed to respecting your privacy rights and providing you with transparent information about how we handle your personal data.
What personal data we collect and why we collect it
We collect personal data directly from you, which may include:
- Name
- Username
- Email Address
- Phone Number
- Billing and Shipping Address
- Order Forms
We gather this information when you interact with us, such as when you: use our contact form, create an account, or place an order.
We utilize this information to facilitate seamless communication with you regarding our products and services. Additionally, we may use your email address for the following purposes:
- Order Notifications: To keep you informed about the status and updates related to your orders.
- Email Newsletters: To provide you with valuable information, updates, and news about our products and services.
- Promotional Emails: To offer you exclusive promotions, discounts, and special offers.
Rest assured that we do not collect or have access to sensitive information, such as your credit and debit card details. Any payment card information you provide is directly transmitted to our trusted payment processor and is not stored in our website database.
Cookies
When you visit our website, we may use cookies to enhance your browsing experience. These cookies serve various functions, including:
- Determining if your browser accepts cookies
- Saving your login information and screen display preferences
- Remembering necessary functionalities and site settings preferences
These cookies do not contain personal data and are automatically discarded when you close your browser. You have the option to customize your cookie settings according to your preferences.
Analytics
We employ analytics tools to collect non-personal data, such as:
- User data
- Browser type
- Device type (desktop, mobile, tablet)
- Language preferences
- Referral links (how you found our site)
- IP address
We use this data solely for the purpose of optimizing and enhancing our website to provide a better user experience.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on our site, submitted a form, or made a purchase, you can request the deletion of any personal data we hold about you. However, please be aware that certain data may be retained for administrative, legal, or security reasons.
If you have any questions or require further information about our privacy practices, please do not hesitate to contact us.
This privacy policy aims to provide clarity and transparency about how we handle your personal data. By using our website and services, you agree to our privacy practices as outlined in this policy.